Restoring accounts,database WHM 9.7.2 cPanel 9.7.7 backup

hasnut · Expert User Joined: 28 Aug 2004 Posts: 201

Any one Experienced with WHM 9.7.2 cPanel 9.7.7-R15 . I need help restoring from backup with all hosting accounts info intact with their files and database.
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Sarder Hasnut
MCSD, CIW A

Need Low Cost Prefessional Hosting Contact me

quantum

That sounds like a big mess. Hope all goes alright. I have never had to do it actually. And it seems like you are talking about a reseller account.

From what I know you will need WHM root access to do this kind of massive restoration. Many hosts are reluctant to give root access. So you have to check with your hosting company and ask for their cooperation. Or is the server administered wholly by you?
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hasnut · Expert User Joined: 28 Aug 2004 Posts: 201

Yes, I have the all accesses. But I am with limitted knowledge in linux and doing wrong will effect 200+ website and its down for 36hours. I am trying to get support from Cpanel support team but not getting any professional help. and their official support price is high. I am in bad situation

_________________
Sarder Hasnut
MCSD, CIW A

Need Low Cost Prefessional Hosting Contact me

quantum

That's a total mess! Let me check out with a few people.
_________________

Dust fills my eyes / Clouds roll by / and I roll with them / Centuries cry / Orders fly / and I fall again
Afford best design, implement best solution. Outsource your web design.

quantum

btw, have you checked out Cpanel forum? I registered and checked out. There seems to be plenty of thread discussing restoring back up. A search brought up Manual Restore of a Cpanel Server Hard Disk thread. This seems to be related to your problem. If you have not already, do that first thing.
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Dust fills my eyes / Clouds roll by / and I roll with them / Centuries cry / Orders fly / and I fall again
Afford best design, implement best solution. Outsource your web design.

hasnut · Expert User Joined: 28 Aug 2004 Posts: 201

Thank you, I am registering to their forum now.
_________________
Sarder Hasnut
MCSD, CIW A

Need Low Cost Prefessional Hosting Contact me

quantum

Hey sorry, I lost internet connection last night, because of the storm. Did you find any help from the forum? You should, I hope.

Anyway, here are some more responses that I have for you. Look into these also.

Quote:

Are you trying to restore from WHM or from cpanel? It sounds like you are trying to restore from WHM. In WHM go the the backup tab then Restore a Full Backup/cpmove File. If you want to do it from cpanel then go to Site Management then Backup.

If you want to restore a site from a cpanel backup, with the associated databases email addresses, etc.., you need to have a "Full" backup from cpanel and restore that backup using the restore a ' Full Backup/cpmove File' in WHM.

If you restore a "home" backup from within cpanel you will not get the mysql databases, email addresses, mailing lists, subdomains, and addon domains.

If the account you want to restore is located on another server you can also use the transfer feature. Which basically creates a full backup, transfers the backup to new server and performs a restore.

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Dust fills my eyes / Clouds roll by / and I roll with them / Centuries cry / Orders fly / and I fall again
Afford best design, implement best solution. Outsource your web design.

quantum

Well, since you are not posting any more problem, can we assume that you have fixed it and restored your accounts back to original format?
_________________

Dust fills my eyes / Clouds roll by / and I roll with them / Centuries cry / Orders fly / and I fall again
Afford best design, implement best solution. Outsource your web design.