Run Bugzilla in Linux

[tanveer]

Hello Friends
Recently I became interested to learn bugzilla which is a bug tracking system in linux enviroment because documentation says to install it in win enviroment will b a painfull process. I already installled it in linux but doesn't have any idea of how to operate it or simply to get started with it.
In documentation it says that after installing, test it by typing
[http://your-bugzilla-server/] ; this will show the bugzilla main page.
Now how to find what will I write in the your-bugzilla-server.

So if any one ever used it plz give me any hints and I will take care of the rest.
Thanks in advance.

[tanveer]

solved. Made a simple mistake in httpd.conf file at configuration time.

[Rokibul Islam Khan]

Bugzilla is a web based bug tracking system. After log in to bugzilla first u have to add a new component (New Project) for bug tracking. Now create the users (the testers or the developers) who use bugzilla and update their settings by assigning there on a component. One more thing use email address as the username. this is a very basic operation. u can do a lot by bugzilla like mail, fully customizable bug report including statistical etc.

Im giving a example how it helps developer in their daily development activity.


when any tester found bug he/she report it through bugzilla. the bug is submitted to bugzilla, a mail (if have settings) is sent to the corresponding user by bugzilla. when the user log in to bugzilla or view the mail he/she get the bug report. this way the developer know about the bugs and take action against it.

i think this will help u if not then let me know. i will send u a more detail reference.

Rokibul Islam Khan
Software Programmer
Spectrum Engineering Consortium Ltd.
Chandrashilla Shuvastu Tower
Panthpath, Dhaka

[tanveer]

Hello Rakibul
thanks for replying. Did u ever setup bugzilla in linux machine ?
because after following the instructions of bugzilla.org, when I tried to check if my setup was successful by typing http://localhost/
it gave me this message :

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Apache/2.0.47 (Fedora) Server at localhost Port 80

can u tell me why it gave this error message ?

[tanveer]

To overcome that error there are actually two ways :
1. by creating a symbolic link to perl
2. by editing every .cgi files
To see where the perl is located type this command
which perl : it will show something like /usr/bin/perl.
so create a symbolic link to that directory by using ln -s.

Secondly open every file in editor and edit the first line which is like
#! /usr/bonsaitools/bin/perl TO THIS #!/usr/bin/perl

Now I am having a different problem when I went to install it in one of my friends computer which is like :

Checking perl modules ...
Checking for AppConfig (v1.52) ok: found v1.56
Checking for CGI::Carp (any) ok: found v1.24
Checking for Data::Dumper (any) ok: found v2.12
Checking for Date::Parse (any) ok: found v2.27
Checking for DBI (v1.13) ok: found v1.32
Checking for DBD::mysql (v1.2209) ok: found v2.1021
Checking for File::Spec (v0.82) ok: found v0.83
Checking for File::Temp (any) ok: found v0.13
Checking for Template (v2.07) ok: found v2.14
Checking for Text::Wrap (v2001.0131) ok: found v2001.0929
Checking for CGI::Carp (any) ok: found v1.24

The following Perl modules are optional:
Checking for GD (v1.19) not found
Checking for Chart::Base (v0.99) not found
Checking for XML::Parser (any) ok: found v2.31

If you you want to see graphical bug dependency charts, you may install
the optional libgd and the Perl modules GD-1.19 and Chart::Base-0.99b, e.g. by
running (as root)

perl -MCPAN -e'install "LDS/GD-1.19.tar.gz"'
perl -MCPAN -e'install "N/NI/NINJAZ/Chart-0.99b.tar.gz"'

Checking user setup ...
Precompiling templates ...
DBI connect(';localhost;3306','bugs',...) failed: Access denied for user: 'bugs@localhost' (Using password: YES) at checksetup.pl line 1189
[Tue Dec 7 16:46:42 2004] checksetup.pl: DBI connect(';localhost;3306','bugs',...) failed: Access denied for user: 'bugs@localhost' (Using password: YES) at checksetup.pl line 1189
Uncaught exception from user code:
Can't connect to the mysql database. Is the database installed and
up and running? Do you have the correct username and password selected in
localconfig?

Any idea or suggestions will be a great help to me?

[Rokibul Islam Khan]

hi,
sorry to reply u late, spending so hard time now a days to meet my next dead line sorry. To overcome ur problem just login to ur mysqldb as root, then give proper priviladge to user 'bugs'. think it will help

Rokibul Islam Khan
Software Programmer
Spectrum Engineering Consortium Ltd.
Chandrashila Shuvastu Tower, Panthpath, Dhaka

[tanveer]

thanks for replying.
It worked when I left the password field blank in localconfig. But when again set a password in localconfig file then it again gave me that connection error.
Just dont know why its acting like this??
But When I setup bugzilla in my homepc then I set a password in localconfig file and it worked out just fine.
Anyway thanks.